The ability to take another perspective has become one of the keys to both sales and non-sales selling. And the social science research on perspective-taking yields some important lessons for all of us.


Daniel H. Pink

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direct sales force and the focus of our research and development investments.
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direct sales force and the focus of our research and development investments.
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To make one mistake, and then fix it. It shows, a sign that you have understood
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It's useful to go out of this world and see it from the perspective of another one.
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That has helped from a social perspective. Lots of kids eat pizza.
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When you have a dark side, nothing is ever as good as it seems.
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People are always so surprised when they meet me. Firstly, that I'm 'so tiny', and secon...
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She's got a big button — let's push hers!
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We did what we set out to do, ... We preserved history.
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For the first few years we paid all the bills first and divided what was left as salary, ... Sometim...
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I change my mind so much I need two boyfriends and a girlfriend.
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Power is devolving,
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For me, there is only love and fear.
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I'm kind of psychotic and I like to talk about things. I'm a Virgo, too, so I like to analyz...
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My mom has always wished me a daughter just like me.
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You can't move mountains by whispering at them.
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'Sexy' doesn't have to come with the price tag of being dumb.
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The aggressive side of me comes across in my music, but I'm just a sweet girl.
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I think it's a shame that the Government declined funding, after so many risked their lives for this...
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I've always felt like the underdog, and I'm comfortable with that label.
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I read all the time. I love it. My fantasy would be to be locked into a library. I'd be very, ve...
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It's about time we find a cure, ... It's terrifying. Every three minutes a woman in the U.S. is diag...
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We'll probably rattle some hipster braincases, ... That's my prediction.
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The complicated, ambiguous milieu of human contact is being replaced with simple, scalable equations...
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I wrote a query letter to an editor - a friend of a friend. The editor called me an idiot, told me n...
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I was writing a scene where a guy was choking another guy to death. You can go online and type '...
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It’s hard to guess how smart the machines are, but a good rule of thumb is that they’re always s...
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There are no movie references that I can think of in 'Robopocalypse.' However, there are ton...
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You write about what you know. It makes everything easier, and also more truthful. In this case, I g...
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Sometimes a technology is so awe-inspiring that the imagination runs away with it - often far, far a...
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Looking ahead, future generations may learn their social skills from robots in the first place. The ...
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Luckily, unreasonable expectations go hand in hand with naive young scientists. The more naive the b...
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I absolutely don't think a sentient artificial intelligence is going to wage war against the hum...
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The goal for many amputees is no longer to reach a 'natural' level of ability but to exceed ...
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The dissemination of advanced implantable technology will likely be just as ruthlessly democratic as...
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In the future, when Microsoft leaves a security-flaw in their code it won't mean that somebody h...
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Make no little plans. They have no magic to stir men's blood and probably themselves will not be rea...
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Make no little plans. They have no magic to stir men's blood and probably themselves will not be rea...
DANIEL H BURNHAM
Make no little plans; they have no magic to stir men's blood.... Make big plans... aim high in hope ...
DANIEL H. BURNHAM
You can graph human evolution, which is mostly a straight line, but we do get better and change over...
DANIEL H. WILSON
Each new generation builds on the work of the previous one, gaining new perspective. New verbs are i...
DANIEL H. WILSON
'Robopocalypse' explores the intertwined fates of regular people who face a future filled wi...
DANIEL H. WILSON
As a society, I think we express our cultural mores through our politics. We're trying constantl...
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'Robopocalypse' joins a proud tradition of techno-apocalyptic tales, stretching from high-fl...
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Zombies, vampires, Frankenstein's monster, robots, Wolfman - all of this stuff was really popula...
DANIEL H. WILSON
We humans have a love-hate relationship with our technology. We love each new advance and we hate ho...
DANIEL H. WILSON
There are an endless number of things to discover about robotics. A lot of it is just too fantastic ...
DANIEL H. WILSON
In the end, perhaps it will be the true romantics, not the nerds, who choose to flee from a world of...
DANIEL H. WILSON
It's hard to wipe your eyes when you have whirring buzzsaws for hands.
DANIEL H. WILSON
Jackson was not a religious man when he came to Lexington.
DANIEL H. HILL
You don't want to stand too close to a robot arm; it can turn your head to mush.
DANIEL H. WILSON
It is not enough to live together in peace, with one race on its knees.
DANIEL H. WILSON
Some unspoken human communication is taking place on a hidden channel. I did not realize they commun...
DANIEL H. WILSON
Our gloomy Presbyterian ideas encourage fear of God, not love for him.
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Personally, I'm not afraid of a robot uprising. The benefits far outweigh the threats.
DANIEL H. WILSON
Right now, we have the most complex relationship with technology that we've ever had. Your regul...
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Robots are interesting because they exist as a real technology that you can really study - you can g...
DANIEL H. WILSON
All those postage-stamp front yards we used to have were reminders that we like clear spaces to see ...
DANIEL H. WILSON
There was a nuisance in the service known as the army correspondent.
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The fear of the never-ending onslaught of gizmos and gadgets is nothing new. The radio, the telephon...
DANIEL H. WILSON
Jackson went from the professor's chair to the officer's saddle. He carried with him the ver...
DANIEL H. HILL
Jackson, however, persevered. He joined the Franklin Debating Society, an institution that had been ...
DANIEL H. HILL
Robots should stand up for themselves and not try to be humans. They should either utterly destroy u...
DANIEL H. WILSON
I'm not saying you have to keep up. But at the moment you choose to stop growing, your world wil...
DANIEL H. WILSON
As the knight of the quill never ventured into the fight, and only snuffed the battle afar, he knew ...
DANIEL H. HILL
Right now, I think robots are where it's at. And yes, I'm biased. Robots and space, because ...
DANIEL H. WILSON
Change creates fear, and technology creates change. Sadly, most people don't behave very well wh...
DANIEL H. WILSON
I may be a simple man, but I am very good with an axe.
DANIEL H. WILSON
A robot-arm in a factory doesn't decide minute by minute whether to rivet or revolt - it just do...
DANIEL H. WILSON
If popular culture has taught us anything, it is that someday mankind must face and destroy the grow...
DANIEL H. WILSON
You want to know what a robot's designed for. And if it's doing something outside the scope ...
DANIEL H. WILSON
But the admiration for Jackson was by no means confined to his own soldiers and to his own section.
DANIEL H. HILL
Those who have happy homes seldom turn out badly.
DANIEL H. HILL
Train our children to love God.
DANIEL H. HILL
Let our children be taught love love love.
DANIEL H. HILL
When we make progress and get better at something, it is inherently motivating. In order for people ...
DAN PINK
Politicians are, in general, receptive to those who make the most noise.
DAN PINK
It's concerning to me when people look at the course of education as just a means for getting a ...
DAN PINK
When I got to law school, I didn't do very well. To put it mildly, I didn't do very well. I,...
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If I really believe that visual representation and narrative are ways to convey important, complex i...
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I think that designers and architects need to educate the people who don't quite know what they ...
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The left-brainer and the economist in me says watch what people do, not what they say.
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I think people get satisfaction from living for a cause that's greater than themselves. They wan...
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I happen to be extremely left-brained; my instinct is to draw a chart rather than a picture.
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It's a world where anyone you're selling to probably has just as much information as you, ha...
DAN PINK
Too many people hold a very narrow view of what motivates us. They believe that the only way to get ...
DAN PINK
When the facts are on your side, there is huge power in pitching with questions. Because questions a...
DAN PINK
Human beings are natural mimickers. The more you're conscious of the other side's posture, m...
DAN PINK
My generation's parents told their children, 'Become an accountant, a lawyer, or an engineer...
DAN PINK
We have this idea that extroverts are better salespeople. As a result, extroverts are more likely to...
DAN PINK
The billable hours is a classic case of restricted autonomy. I mean, you're working on - I mean,...
DAN PINK
Health care is a design problem. Dependence on foreign oil is a design problem. To some extent, pove...
DAN PINK
The point of college is more to acquire skills than to acquire domain knowledge. One of the skills t...
DAN PINK
Management did not emanate from nature. Management is not a tree: it's a television set. Somebod...
DAN PINK
If you look at the very best presidents, the most effective presidents, they were always decent sale...
DAN PINK
If people are worried, if they're fearful, if they feel a sense of grievance or that they're...
DAN PINK
Entrepreneurs are moving from a world of problem-solving to a world of problem-finding. The very bes...
DAN PINK
Hey you, don't tell me there's no hope at all Together we stand, divided we fall.
PINK FLOYD
If you should go skating On the thin ice of modern life Dragging behind you the silent reproach Of a...
PINK FLOYD
If you wanna find out what's behind these cold eyes You'll just have to claw your way through this d...
PINK FLOYD
I've got a strong urge to fly. But I got nowhere to fly to.
PINK FLOYD
How I wish, how I wish you were here. We're just two lost souls Swimming in a fish bowl, Year after ...
PINK FLOYD
There is no pain you are receding A distant ship, smoke on the horizon. You are only coming through ...
PINK FLOYD
There's someone in my head but it's not me.
PINK FLOYD
And I can feel one of my turns coming on. I feel cold as a razor blade, Tight as a tourniquet, Dry a...
PINK FLOYD
Artists should agitate and democratize their own work, but they should also work to democratize the ...
DAN PINK
I think there are moral obligations, and I think there are economic transactions. So I think that ch...
DAN PINK
I think that educators are in sales. Essentially, what you are doing is making an exchange with your...
DAN PINK
In many professions, what used to matter most were abilities associated with the left side of the br...
DAN PINK
Clinton was super attuned to other people to the point where he talks about feeling other people'...
DAN PINK
Autonomy: the urge to direct our own lives. Mastery: the desire to get better and better at somethin...
DAN PINK
I don't think I threw myself into music because I had the best intentions; it was because I was ...
ARIEL PINK
We're all making castles in the sand, wonderful tapestries, an exquisite corpse. But is it meani...
ARIEL PINK
I do get credit for having a California sound to my music, but I don't think people really know ...
ARIEL PINK
All of us can expect to live longer than any organization that we would work for. That continues apa...
DAN PINK
Education in general, and higher education in particular, is on the brink of a huge disruption. Two ...
DAN PINK
I love to get to that place where I don't know what kind of music I'm doing; I don't kno...
ARIEL PINK
The early pictures of me you see online, in just T-shirts and hoodies - I'm still that guy with ...
ARIEL PINK
I love everybody. You have to embrace all facets of humanity; love and accept everyone as being part...
ARIEL PINK
I'm in love with Ariana Grande - she's got a very curious personality; I hear she loves Fred...
ARIEL PINK
When I was a child I caught a fleeting glimpseOut of the corner of my eye.I turned to look but it wa...
PINK FLOYD
How I wish, how I wish you were here...We're just two lost soulsswimming in a fish bowl,Year after y...
PINK FLOYD
Oh, I had my gothy phase, but I was never a troublemaker or anything like that. I was a little bit i...
ARIEL PINK
I had a very active inner life as a kid. There's a good album or two worth of stuff that I can b...
ARIEL PINK
My career is a burden, but I can't just fade out like a pathetic sore loser. More often than not...
ARIEL PINK
With 'Free Agent Nation,' I was figuring out how to write a book along with writing the book...
DAN PINK
Wish You Were Here"

So, so you think you can tell Heaven from Hell, blue skies from pain....
PINK FLOYD
Set The Controls For The Heart Of The Sun
PINK FLOYD
Money, it's a gas,
PINK FLOYD
How could you treat me this way?Running away.I need you, Babe.Why are you running away?
PINK FLOYD
Stay out of the road, if you want to grow old.
PINK FLOYD
Hey, techer leave those kids alone!.....We dont need no education......we dont need no thought contr...
PINK FLOYD
Is There Anybody Out There?
PINK FLOYD
Encumbered forever by desire and ambition, There's a hunger still unsatisfied, Our weary eyes still ...
PINK FLOYD
Dark Side of the Moon,
PINK FLOYD