....a crucial measure of our success in life is the way we treat one another every day of our lives.

When the healthy pursuit of self-interest and self-realization turns into self-absorption, other people can lose their intrinsic value in our eyes and become mere means to the fulfillment of our needs and desires.

Sometimes informality breeds rudeness. Maybe companies that are very informal manage to keep stress levels down. But if it's very informal, workers might not know what their boundaries are.

They think the world revolves around them and they are not considerate. They are not kind. They are trapped in a cage of narcissism we have built for them.

A talent for forgetting is necessary to maintain civility.

Whether in business or in life, you can be civil and get ahead. Whatever your age or circumstance, you can master civility. So what are you doing today to connect with others? What kind of legacy are you leaving? Are you lifting people up or holding them down?
In each moment we get to choose who we want to be.
Who do you want to be?