A lot of officers are sick and tired of what's going on. It's hard to work in this environment.

But we still do our jobs. Our pride in our jobs has been hurt, but I wouldn't say that it is gone.

Frustration has really set in.

Through our Executive Forum, we're able to create an environment where our customers can gather and openly discuss with their peers ideas that will help shape the scope of treasury functions in the future. For us, working closely with those who are redefining the relationship between banks and corporate clients strengthens our ability to meet their needs and those of their customers.

It's a flat environment?there's no balcony, no slant or slope to the seating?and there are big screens up front.

I have to be tough in my work environment and tough in the world.