A lot of these business owners did not know what the source of the money was. ... He very well might not have known.

It can cost 10 times more for a retailer to get a new customer than to get more business from existing customers.

We think the recent sell-off has created some tremendous opportunities in the money center banks and the brokers, ... We'd be putting money into J.P. Morgan, which has had some lending to many of these companies that have had [accounting] problems. Citibank, we think, is going to do quite well and Morgan Dean Witter. So play off this negativity, buy some of these very good companies at very good prices.

Trust in the music business is a hard thing to earn and keep.

What she doesn't say is just as important as what she does say -- but there's so much more of it. I think from now on I'm going to stick to what she actually does say because I don't have that kind of time.

The sterile, arid environment created by truly jarring and discordant signage and gargantuan billboards is a turnoff.