FastSaying

A real key is staging your reservations to arrive every 15 minutes. Otherwise, your bartender gets slammed, your (cook) line gets slammed and your appetizers guy gets slammed.

Don Silva

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We seat 220 people, and there will be a flurry when four tables get up at once. When a 15-top and two eight-tops get up at once, that's when a manager jumps in and helps bus a table. You have to be ready to provide moral support.
— Don Silva
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It starts at 8 a.m. when you begin cutting a lot of extra lettuce. Your prep cooks have to make sure you don't run out of anything. To be out of any product starts a domino effect. You want to make sure you don't put your waiters in a compromising position.
— Don Silva
I've built a network that curates interestingness. In my universe, it encompasses thousands and thousands of filters and people, each person being a filter. So it's kinda cool. Like I've created my own utopia, removing the boring stuff and showing only the amazing stuff.
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Anybody who is in this profession knows that every patient on that list has a reason to be on the list. The integrity of the list is the order that it's in.
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There's always going to be the circumstances you can't plan for. There's always the unexpected relevance and the serendipity.
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