A target of a grand jury investigation would be out of his mind to testify because he isn't allowed to have his attorney in there.

or a very short sentence in a halfway house.

The average Joe should be just as concerned about embezzlement, even more so, because it's so easy to do. All you have to do is be trustworthy to do it.

There were some real challenges here. How is Ketchum unique when the whole area is in the customer's mind?

There's also no doubt in my mind that he does not see this battle as a battle between religions.

Mind you, that's not to say presentation is everything. At the end of the day, it really doesn't matter how nice your coffee machine is. What counts is the quality of the service that you offer.