All of this is an improvement over our old system.

We've done a lot to expedite our response in these areas, and over the last six months we have approved more disaster loan dollars in a shorter time frame than in any other disaster response in the agency's history.

After 9/11, the SBA was doing all it could to help small businesses, not only in the areas directly affected by the terrorist attacks, but across the country as well. We are confident the SBA implemented the program in the way Congress intended and did so in an open and aboveboard manner.

After 9/11, the SBA was doing all it could to help small businesses, not only in the areas directly affected by the terrorist attacks, but across the country as well. We are confident the SBA implemented the program in the way Congress intended and did so in an open and above-board manner.

The scope for improvement is infinite, precisely because perfection is unattainable

If you give up before your goal has been reached, you are a "quitter." A QUITTER NEVER WINS AND A WINNER NEVER QUITS. Lift this sentence out, write it on a piece of paper in letters an inch high, and place it where you will see it every night before you go to sleep, and every morning before you go to work