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Amazon has a very loyal customer base but if they [the customers] are unhappy with the e-mail, I'm sure they will let the company know about it.


Jeetil Patel

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Amazon sends us an e-mail, and we send the books directly to the customer.
DAVE CRAIG There's evidence that Amazon has done its homework. "They used insight to refine an offering that wo...
GENE DETROYER When AOL announces a rate hike, it's leveraging its customer base. They have the multiple e-mail acc...
AYDIN TUNCER People should contact us if they have a problem and let us know what their situation is. Our custome...
BILL SWANK If they are breaking the law already, a new measurement will not prohibit them from sending those e-...
LOUIS MASTRIA They know what they want, but aren't sure how to find it.
JAMES C. DOBSON No legitimate bank or e-commerce company is going to send its customers e-mails requesting security ...
AMANDA PIRES There is little doubt that relevant and timely e-mail communications are becoming evermore central t...
AL DIGUIDO So much of retailers? focus goes into acquiring new customers that they often ignore a gold mine of ...
AL DIGUIDO We in the over-30 range tend to turn to e-mail as a first choice. Teens do use e-mail, but they use ...
ALEX HALAVAIS We will also be communicating often with customers. We will use every means possible, including the ...
DELORES KILLETTE I think AOL has been hammered a lot because of concerns about free (Internet) service, about their s...
ALAN BRAVERMAN My perspective is the customer base isn't as active as they've historically been. We haven't see a w...
JEETIL PATEL Daou has an incredibly loyal customer base and expert consulting staff.
MARK STONE Our latest research confirms a major change in consumers? behavior as it relates to the way they cho...
AL DIGUIDO We sent out an e-mail to every school, to every principal, and made sure that they know they are not...
DAN HOLLAR The risks of e-mail and its overwhelming volume are among the biggest concerns for our customers. Th...
MARK PORTU The Blackberry would be a great device if you could get WiMax into it, especially with the nice scre...
JEFF THOMPSON I wish Treasure Bay, its employees, vendors and customers the very best. My heart will always be wit...
BERNIE BURKHOLDER We try to be extremely explicit about the data we are collecting and how we are storing it, and we l...
BRADLEY HOROWITZ We're taking the next step in simplifying customer storage. For example, customers could use one dev...
CLAUDE LORENSON Mass advertising can help build brands, but authenticity is what makes them last. If people believe ...
HOWARD SCHULTZ If someone gets to the point where they need to send an e-mail to a customer service rep, the Web si...
GREG GIANFORTE The future of communicating with customers rests in engaging with them through every possible channe...
MARC BENIOFF Customer-based measures are important, but they must be translated into measures of what the company...
DAVID P. NORTON Customer-centricity should be about delivering value for customers that will eventually create value...
ROBERT G. THOMPSON Further, they may reset their e-mail subscription if their place in the book no longer corresponds w...
HUGH SPAIN They have 25 million customers, we have 5 million customers. We want to go directly after their cust...
ROBERT PRICE Product quality has always been our main focus. We rarely lose a customer because our products don't...
CHRIS CLEVERS It lets you create an instant campaign at the field level, so if individual sales reps want to commu...
ARNE HUSE We're establishing an e-mail list to let people know about the events. We're going to use the list t...
ELLIE ACAMPORA Network General is in an enviable position. The company has the strongest portfolio of network and a...
BILL GIBSON People should think about e-mail as something where they are archiving their lives.
DAVID FILO Your customer base gets smaller and smaller, and that's reflected in the financial condition of the ...
GENE WISEMAN The death of junk e-mail will come from a social reason, ... One of two things will happen: No one w...
ERIC ARNUM What's the difference between people who see and seek gaps and those that see and seek bridges? The ...
RICHIE NORTON Siebel has provided a consistent vision for the CRM industry for over a decade. With Customer Adapti...
DENIS POMBRIANT When I came on, you know we were not online? Now people can e-mail us and Lord do they e-mail us.
ALBERTA MCCARTHY [One of the most popular pages on her site is where customers can find newly launched fragrances. An...
JACQUELYN TRAN We still need to own the relationship with the customer, but we don't have the [organizational] band...
KAJ PEDERSEN If we stay until closing, we will benefit from the severance package. I wish the company would let u...
BEN CRUZ Haiti's not a society where you can poke fun at people in power. They're not used to it. They get a ...
MICHAEL EMERAN You now have a very nice, seamless e-mail experience with BlackBerry. If you want to do just voice a...
AVI GREENGART E-mail was the first frontier and now they are asking what's next. Application support is definitely...
BRIAN MODOFF If you can tailor your products to the customers, if you are designing products that customers want ...
CHRISTINE WILSON Staying small and becoming more relationship-oriented creates a loyal customer base. We're expanding...
JOSEPH REID My wife is truly unhappy, because now I'm bringing the office home. Literally. Because all my e-mail...
ROBERT CANEVAZZI E-mail is the electronic equivalent of DNA evidence. If your workplace gets embroiled in a lawsuit, ...
NANCY FLYNN What we found was that more e-mails were being answered than previously -- 95% of all e-mails are an...
TERRY GOLESWORTHY Microsoft is not endorsing Java or J2EE [Java 2 Enterprise Edition] with this agreement. We will sti...
BILL HILF For clarification of your doubts about matched betting learn from The Sure Bettor a perfect guide to...
THE SURE BETTOR Over the course of that morning, I started hearing from a lot of Tribune readers, both on the phone ...
MARY SCHMICH The sites do not give anybody the ability to do anything they can do already if they had somebody's ...
KAREN MALL But this too is true: stories can save us.
TIM O'BRIEN The issue of IM is that it's being used on the public networks. IM is subject to all the same proble...
ANDREW LOCHART This is a very conservative customer, because they're dealing in very expensive projects. But they w...
JEFFERY COOK We contacted prime support customers by phone and e-mail.
SAL VIVEROS With the kind of growth we've experienced, we're not sure our servers will be able to handle the ons...
CATERINA FAKE Amazon wants to protect themselves from later [customer] lawsuits that claim, 'We weren't told,' ......
JASON CATLETT If the FCC takes a hands-off approach, it'll be like flipping a switch, and the lights will all come...
JEFF KAGAN It positions Amazon as a shopping portal, enhances their total market opportunity and serves to leve...
CHRIS VROOM [Right now], if I want an encrypted e-mail service, I'll go to an encrypted e-mail company. It's not...
ERIC ARNUM [Right now], if I want an encrypted e-mail service, I'll go to an encrypted e-mail company. It's not...
ERIC ARNUM Empathic people are not weak but have an understanding of one main and important emotion.Empathy is ...
GARY F EVANS... It's expensive, but it has a lot of benefits ... for Amazon and Amazon shareholders. It not only sav...
JEFF BEZOS The first thing we ask a customer is if they are interested in hearing about what the savings could ...
JEFF HEDGES When you build lifetime, long-term, loyal relationships with your customers, they will support you a...
JOHN DI LEMME They think customers are liars and cheats and, if given the chance, will rip off the company. To pre...
JOHN TSCHOHL If an early infectee had an e-mail list with reporters at all the major news services, that would st...
ALAN PALLER If you count customer service as giving customers what they want, they have done a good job -- like ...
DENNIS CONRAD What this means is that Windows becomes the platform for virtualization. Customers will consolidate ...
BOB KELLY We have a growing customer base. Last quarter we added nine customers and we hadn't approached them....
LATCHMAN VENKATESH It's going to be difficult to make sure that customer satisfaction remains high. That's because Amaz...
CHRIS VROOM This weird separation of e-mail and IM didn't seem good to us. It's definitely a problem we all have...
KEITH COLEMAN People will now go to films with subtitles, you know. They're not afraid of them. It's one o...
KRISTIN SCOTT THOMAS There is a huge fan base; they're very knowledgeable and very loyal. I was astonished - before I...
CHARLES DANCE I'm not sure what they will do. But I know they have been thinking about it, too.
DEVIN TAYLOR The business climate has changed a lot in the last few years, post-Enron and post-Eliot Spitzer. Cou...
AAREF HILALY You have to be smart about how you use e-mail. Otherwise you let it ruin your life.
DAVID STROM He has a Blackberry and he?s on it all the time. Most of our conversations are by e-mail and every t...
BAKER DUNLEAVY We're offering a reminder service. If you sign up for our e-mail subscription list, the notes are go...
AJ PUNJABI In life,no company's services or products are meant for everyone,but only for those that love & valu...
DAVID ATTA (A.K.A DAVIED ATTLARS & MR DAIN) Life's Irony;No matter how great a company may appear externally,there will still be internal squabb...
DAVID ATTA (A.K.A DAVIED ATTLARS & MR DAIN) Here lies the sweet spot for financial services firms to grow a mass-market wealth management busine...
JASON PRICE Our customer base grows by the happy customers that go out of our doors.
LEE DENSMORE Before e-mail, we spent a lot of time tracking students down, especially if they didn't keep in cont...
MAURA HARTY It is very important that customer orders are fulfilled and we are working with the supplier base, w...
ALAN HUDSON Your wife will be very happy, ... If she's not, send her back. One thing about our company, customer...
JACOB ARABO LSI has got to pick and choose its battles, and what it's good at right now is storage. That's where...
BRYAN LEWIS If companies work with outsourcers to build a structure that requires accent neutralization, cultura...
ELIZABETH HERRELL More than men, women are enthusiastic online communicators, and they use e-mail in a more robust way...
DEBORAH FALLOWS We're very excited about this partnership. We know our customers will be thrilled with the ability t...
BILL CUMMINGS It is crucial that restaurants match sales with shipments. If demand for an item exceeds supply, ind...
JOSEPH FLOWERS …he wanted to sleep inside her lungs and breathe her blood and be smothered. He wanted her to be a...
TIM O'BRIEN Customers need to manage and access information away from the office. I need to have access to my e-...
LAURA JOHNSON They can call or e-mail, too (621-5925 or [email protected]), but I'd rather see the bug.
CARL OLSON You are guessing a little bit, but you are taking into account how many customers there are, how fas...
GREG VOGEL I like to open for a band as it brings on sort of a challenge and it makes things more interesting. ...
KELLY JONES A loyal friend is when your having the worst day they make it the best day. When you don't make funn...
MEHREEN MUSHARAFA People are very reluctant to invest unless they know it's going to be a sure thing, and let'...
JULIANNE MOORE

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