Americans are not particularly adept at working globally. They tend to make false assumptions about how people around the globe work.

We don't realize people are having a hard time keeping up with the conversation.

At the fifth 'Good question!' they begin to feel it doesn't mean anything.

It is an outrage for someone to solicit funds from well-meaning Americans eager to lend a helping hand to the victims of hurricane Katrina, only to funnel those donations to something that is nothing more than a racist hate site, ... Donors to the thousands of legitimate and worthwhile charities providing hurricane relief need to be reassured that their hard-earned dollars are going toward their intended purpose, and flim-flam artists working this tragedy for personal gain will not be tolerated.

It is an outrage for someone to solicit funds from well-meaning Americans eager to lend a helping hand to the victims of hurricane Katrina, only to funnel those donations to something that is nothing more than a racist hate site.

On behalf of Wachovia Corporation, I apologize to all Americans, and especially to African-Americans and people of African descent. We are deeply saddened by these findings.