Any kind of exercise is good.

UMR makes efforts to gather regular input on satisfaction but that is not as comprehensive of an exercise as is analyzing a market's preferences regarding products, services, satisfaction, and price.

A move to a different town or school gives us new places to explore, new people to meet; a lost pet means we have to organize a careful search; baby-sitting requires looking out for dangers a young child can't foresee; a car crash or fire demands that we get help immediately.

All of the oxygen was sucked out of the room.

It's reflective of where the country is. There are millions of people who are very deeply engaged in the political process. They know that media coverage can shape that, and they want to make sure their side wins, so they beat up anybody they perceive to be leaning the wrong way — even if there is no lean.

He's got a terrible attitude. Zach's something we'd rather not have. But really, you can tell he's just happy to play. He's playing loose.