Anything that we can do to improve the lives of elderly people is welcome so far as I am concerned.

Seriously, though, I think I never ceased to be grateful of the fact that I am able to do a job that I really love - I never got over that.

I would hate people to think bossy is all I can do.

I am not a lobbyist. I am not a political activist. I am not a leader, as far as I'm concerned.

Communication is an issue where we can improve, and if I can do anything to help, I am happy to.

I'm very conscious that I'm in the minority in that I love what I do. How big is the number of people who are running to work to do a job that they like? And how lucky to be employed at it - how incredibly lucky.