As a consumer, I have the right to information that's available to me.

It also limits their right to discovery, or information-gathering. Probably the biggest problem is that most of them require the cost of the arbitrator be split by the parties. A lot of these arbitrators charge a lot of money. It could be thousands and thousands of dollars. That puts an employee sometimes in a position where they can't afford to arbitrate their claims.

It can be done. If you take one positive step and get all the little things right, then big things will come.

[The sergeant] did not tell me two times ... He started with profanity and his weapon drawn from the moment I got out of the car.

We applaud him because his statement was swift, it was responsible, and it was contrite, ... We accepted the contrition and the spirit behind it and our board, in our session, unanimously accepted this statement as well as accepted Rev. Jackson's apology.

We're just out in the country, and it takes longer to get to us, ... But then, it's also easy to forget about us out here.