As a result, fears over a significant near-term increase in personal or corporate taxation have virtually disappeared. Most expectations, including our own are for a broadly neutral stance.

We don't need to stifle our businesses with unnecessary bureaucracy and taxation.

She not only went beyond our expectations, but worked several hours on her own time ensuring that all donations would get to the appropriate receiving charities.

Succession at any company is challenging, and unfortunately the expectations that Bill and I and others had when he joined the company a year ago didn't play out as we had hoped. I want to personally thank Bill for his dedication and commitment over the past year.

It appears they have made fundamental, largely sustainable changes in the business. The guidance they offered today was above expectations, and we're seeing fundamental improvement in margins in this business pretty quickly under this new CEO. Margins in both the PC and imaging and printing businesses, which each account for 30 percent of revenue, were better than expected.

Remember, our conduct is influenced not by our experience but by our expectations.