As soon as you compromise your standards you become vulnerable to your competition.

They did a little bit better than expected. It is the old game of coming in with low expectations and delivering mediocre results. (It) seems to be the only way you can make progress in the food business.

The thing that upsets people is the inaccurate level of expectations they are guiding us down,

We have made headway at improving the standards and accountability for setting high expectations for all learners. We haven't made as dramatic and important steps as we must.

A woman should be like water, able to flow over and around anything.

A victim is someone who buys in to the one who plays the victim.