at the very heart of the discussion.

an absolute heart of gold.

You have to enable and empower people to make decisions independent of you. As I've learned, each person on a team is an extension of your leadership; if they feel empowered by you they will magnify your power to lead.

It is very clear that their symptoms are suspicious, and their deaths are likely due to anthrax.

Be wary and be mindful, ... Let's make sure that every individual citizen who sees something suspicious reports it,

Be alert but be defiant,