Be willing to make decisions. That's the most important quality in a good leader. Don't fall victim to what I call the "ready-aim-aim-aim syndrome." You must be willing to fire.

Keep things informal. Talking is the natural way to do business. Writing is great for keeping records and putting down details, but talk generates ideas. Great things come from out luncheon meetings which consist of a sandwich, a cup of soup, and a good idea or two. No martinis.

Work eight hours and sleep eight hours and make sure that they are not the same hours.

I've always believed that it's important to show a new look periodically. Predictability can lead to failure.

Writing is great for keeping records and putting down details, but talk generates ideas. Great things come from our luncheon meetings which consist of a sandwich, a cup of soup, and a good idea or two. No martinis.

I have always believed that it's important to show a new look periodically. Predictability can lead to failure.