Building product is not about having a large team to manage. It is about having a small team with the right people on it.

Hopefully, if we can get all these pieces to the people and do it right, we can reduce the impact, ... I don't think it will every go away.

Entrepreneurship is not really building a product, it's not having an idea, it's not being in the right place at the right time. It's fundamentally company building.

This area lacks retail office space. Right now the choice people have for their businesses is St. Louis or Washington. Why not let them fill in here.

Whenever you have a large number of people in a building you want to make sure they can get out very quickly. So they need to know where the exits are and they need to know how to get to them.

Investing in management means building communication systems, business processes, feedback, and routines that let you scale the business and team as efficiently as possible.