Business is about people. It's about passion. It's about bold ideas, bold small ideas or bold large ideas.

I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you've got two kids, to start a coffee shop.

Business book writing for me is when some set of ideas gets stuck in my mind, I write a book about it. I haven't got a theory and I haven't got a framework.

Bringing in new business and new employers isn't our only job. We have to keep the people we have competitive and prosperous. Keep in mind, 90 percent of any new jobs created are created by existing business, so we're working to grow what we already have.

All business success rests on something labeled a sale, which at least momentarily weds company and customer.

Management is about arranging and telling. Leadership is about nurturing and enhancing.