But as to its impact on our operational effectiveness and what's already underway here, it's negligible.

are already underway.

The immediate impact of the minimum-wage increase will probably be negligible because we are already paying those rates. But there probably will be some backlash further on down the road.

We were in the air for about 30 minutes to see if we could spot anyone moving in a suspicious fashion.

I'm pleased to say that the occupants of the vehicle, although somewhat frightened by the whole experience, are fine.

You deal with it a person at a time, you listen to what they have to say, offer support where you can, and work with them to find a solution. But in this case, there's no happy solution.