But nobody predicted anything of this magnitude in terms of resistance. And in part, the magnitude of the resistance was spurred by our failures in reconstruction.

So many of our goals were not met, in part because of really expert sabotage by the resistance. But it was also the fault of being overly focused on long-term projects that weren't bringing short-term relief.

It is a genuine shocker... I don't think anyone anticipated a decline of this magnitude.

And every now and then people find the bugs, and they interpret those as cool failures in the Sims terms. For them it's like a treasure hunt, you know.

What we're having here isn't a demand constraint. It's a situation that nobody predicted. The No. 1 problem is construction costs and lack of skilled labor.

McCabe's Law: Nobody has to do anything.