By switching back and forth between English and Spanish while filling out the application, the customer can compare terms with those on their existing policy, and be sure they have the right coverage.

This really is a new application driven by the customer base.

You would teach them English, and they'd teach you Spanish.

I read the greens in Spanish, but putt in English.

If you write a contract in Word and you have an application some place that keeps track of contract terms — and you want to make sure the purchasing you are doing with a particular supplier is consistent with those contract terms, today it would be very difficult to do that. Users need to take that Word document and pull the key pieces of data out and put it into a contract management system so you can enforce purchasing regulations against that contract.

Judex is an awkward customer,