Cable companies aren't bad because they're parts of unwieldy media conglomerates. They're bad because they're monopolies (even where they are no longer legally exclusive) and because the government policies that made them monopolies rewarded lobbying over customer service.

Virginia Postrel

Virginia Postrel

Bad Because Cable Companies Customer Customer Service Even Exclusive Government Legally Lobbying Longer Made Media Monopolies Over Parts Policies Rewarded Service Them Where

Related Quotes

Viewers don't care how big media companies are. They care whether they can dump those they don't like, whether because of lousy service or because of crummy shows.

— Virginia Postrel

You want my attention? Then tell me what i love to hear. If you don't know, find out

— sotonye anga

AttentionCustomer LoyaltyCustomer Service

Great Service is when you don't have to ask, it is done for you with the combination of right ingredients.

— Asif Sajjad

Customer SatisfactionCustomer ServiceReal Estate

Without customers businesses will be extinct

— sotonye anga

BusinessCustomerCustomer Loyalty

The only difference between you and your competitors is the level of customer service satisfaction you offer.

— Jeffrey Benjamin

CompetitionCustomer ServiceService