Campbell needs to deal with the crisis in seniors' care in BC, not try to import ineffective for-profit models from Europe .

Currently we cannot respond to the needs of all these refugees, so this is becoming a real humanitarian crisis.

There is only so much profit growth that cost-cutting can deliver, and the market now needs to see top-line growth.

When the people arrived, we addressed their needs as we found them. Once you take care of the immediate crisis, then you provide ongoing services.

We're going to stabilize the crisis here, and from here, we're going to work with her on what she needs to do.

If a session is going to be special, it needs to be very focused.