Charging a fee for an online service is a good way to lose 90 percent of your customers.


Steve Jurvetson

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Right now we charge a fee to recycle them, but we weren't charging a fee to landfill them. So we're ...
GEORGE DRECKMANN
If you've paid at least 90 percent of your current tax liability by April 15 or 100 percent of the p...
CINDY FRAILING
Those are places that likely will keep charging a fee.
DAVID BLUMENFELD
Ants can carry twenty times their own body weight, which is useful information if you're moving out ...
RON DARIAN
The schemes perpetrated by these online data brokers are intolerable and our intent is to put an end...
KENT NAKAMURA
A good idea is about ten percent and implementation and hard work, and luck is 90 percent.
GUY KAWASAKI
[Robert Langer, director of Dell.com, notes that the Dell Talk area on the company's site also gives...
ROBERT LANGER
Research on the Internet, research what people say about the vintage stores, look online to see if c...
KAREN ELSON
Life is not a game. Still, in this life, we choose the games we live to play.
J.R. RIM
It's a great pity that things weren't so arranged that an empty head, like an empty stomach, wouldn'...
UNKNOWN
It is the easiest way to get a good profile of who your customers are.
DAVID BAMBERGER
How lucky I am to have known somebody and something that saying goodbye to is so damned awful.
EVANS G. VALENS
You have to create your own luck. At 2-0 the match is over. With a Beckham penalty it is 90 percent ...
FABIEN BARTHEZ
I have absolutely no problem charging a fee for those we're picking up who we're not obligated by st...
CURT HOFF
This year, Batavia is targeting at least an 85 percent to 90 percent load factor.
ANTON SITUMEANG
Another benefit of going to Cornell is that 90 percent of your friends are doctors.
ATO ESSANDOH
(All the grief she had suffered over her lifetime had moulded her face into a mask of eternal sadnes...
JEAN SASSON
This is the new dial tone. The basic customer-service model today is broken; for most customers, it'...
BERN ELLIOT
Once consumers file online, they tend to stay online. The number of people filing their federal taxe...
LYNN FRANCO
Start seeing a way for yourself. Stop seeing a way for others.
APURVA GAGLANI
We are charging customers to sell to them. To me that seems like an inefficient model.
LARRY AUGUSTIN
It's a small percentage but nevertheless, for 15 percent of its customers to be unhappy with a polic...
AL GILLEN
Those who want to defend the current system are defending the indefensible. Only 4 percent of all wo...
ALAN LEVINE
As a GM Goodwrench Service Plus dealer, I understand how good service makes a difference to our cust...
DALE EARNHARDT
Forget about layers, content on demand, and movies, ... Right now, people cannot understand [why the...
GUY KAWASAKI
You know," Daddy said, "it's some that can live their whole life out without asking about it and it'...
FLANNERY O'CONNOR
One of the good things is we don't tailor to just the experienced fishermen. I would say 90 percent ...
AARON HUNGERFORD
No one should ever be doing anything goofy to get a mile, ... [Flyers] shouldn't be charging on an a...
JOE BRANCATELLI
We went from a small number of [online shoppers] to a phenomenal number of visits in a week's time. ...
REBECCA CARUSO
History is a wheel, for the nature of man is fundamentally unchanging. What has happened before will...
GEORGE R.R. MARTIN
We can get this product from the big distribution centers for a small fee that's already packaged fo...
GARY PHILLIPS
This purchase strengthens our online IT and digital products sales and service presence for small an...
IAN LIVINGSTONE
A whopping 89 percent of buyers start their home search online. How your house looks online is the m...
BARBARA CORCORAN
Empathy is the new measurement of everything. It doesn't matter what religion you have, what God you...
C. JOYBELL C.
We provide a good quality service to our customers and to our clients.
KARREN WEATHERS
For customers, a website is an 'always open' workplace of your business.
AMIT KALANTRI
I am a writer who has a policy to allocate 90 percent of my time for research and the remaining 10 p...
ANDREA HIRATA
This is not an attempt to get 90 percent of the people out of the country ... That is impossible.
JIRI DIENSTBIER
More than 90% of our customers are running Microsoft in part of their operations. Fifty percent of o...
DON BULENS
The purpose of driving traffic to your online business is to get customers. Once a prospect lands on...
MARC OSTROFSKY
Life is a matter of choosing what is good for you.
NAPZ CHERUB PELLAZO
They throw about 90 percent of the time. They have a good quarterback and a couple good wide receive...
BRUCE SHEARER
About 60 percent of what we sell now is to local customers. We sell a lot of corn to out-of-town cus...
JOSH DYER
Life is a re-discovery.
BRIAN BLESSED
If you think that life is a celebration full of party poppers and merry go rounds it's not it's a ga...
GARY F EVANS...
Life Is a Misconception.
DEYTH BANGER
Life is a desire!
DEYTH BANGER
To trust someone you must firstly remember that it is a two way street that will go all the way if y...
GARY F EVANS...
It is a lie.
ARTHUR MILLER
I'm here to assure you that our city is prepared to handle these situations, ... Power was restored ...
SIMON WIESENTHAL
Our business model is like making a cup of coffee, but instead of charging people for it, we ask cus...
BETSY GARDELLA
We want to capture the 90 percent of people who think libraries are a good idea, but who don't use i...
MARTA MERSEREAU
The best way to find yourself is to lose yourself in the service of others.
MAHATMA GANDHI
The best way to find yourself is to lose yourself in the service of others.
MAHATMA GANDHI
The best way to find yourself is to lose yourself in the service of others.
RALPH WALDO EMERSON
90 percent of my time is spent on 10 percent of the world.
COLIN POWELL
Only about 10 percent of the merchants do the right thing and notify customers when there is a compr...
DAN CLEMENTS
We see this a pretty good example of how .NET can provide value and a worthwhile service that custom...
BOB MUGLIA
Plunging in “truths” about God is like walking on the bottom of a sea that is not there, searchi...
MARIANA FULGER
At Bank of America, customers shunned a product that offered fee-free checking without access to bra...
KAYLA TAUSCHE
Those impurities do muck up your centrifuges. It's not a problem if you want 3.5 percent enriched ur...
FRANK BARNABY
There is an enormous shadow industry of scammers and amateurs who prey on aspiring writers, who dive...
VICTORIA STRAUSS
Success is 10 percent inspiration and 90 percent perspiration.
THOMAS ALVA EDISON
If we all took a minute to reflect upon the wrong we do we would be quite surprised or shocked.Inste...
GARY F EVANS...
The man I am today it's not the man of yesterday
CHRISTOPHER FUDGE
is a broken man an outlaw?"

"More or less." Brienne answered.

Septon Meribald ...
GEORGE R.R. MARTIN
The summer sun continued to rise in the sky and propel shocks of heat down on the city and the heavy...
HUBERT SELBY JR.
She was scarcely a year older than I was, dark-haired, slender, with a face that would break your he...
GEORGE R.R. MARTIN
Batavia is targeting at least 85 percent to 90 percent this year.
ANTON SITUMEANG
To succeed with your eshop you need to offer your products cheaper than your physical store, have a ...
SIMOS SYMEOU FROM PRIMECOM
Rescuing people from the results of their own foolishness is really what customers service is all ab...
DANIEL C. FELSTED
Rescuing people from the results of their own foolishness is really what customers service is all ab...
ROY H. WILLIAMS
We offer multiple options for how to use the product. We designed it that way for a couple of reason...
KAMI SNYDER
It feels sore. But it's good enough. It feels good. Not good-good. But 90 percent good.
SHAWN SCOBEE
I think Zelda 64 is utilizing about 90 percent of the N64 potential, ... When we made Mario 64 we we...
SHIGERU MIYAMOTO
A successful teacher is one who has atleast 2 students in his class, one who sees no reason to study...
APURVA GAGLANI
Our development strategy is based on a deep understanding of our customers. They want high-quality p...
LIANG WENGEN
Eventually I came across another passage. This is what it said:
I am not commanding you, but I ...
NICHOLAS SPARKS
To kill a mockingbird. If you haven't read it, I think you should because it is very interesting.
STEPHEN CHBOSKY
I will never forget the vision of Jamie walking towards me.
NICHOLAS SPARKS
As these images were going through my head, my breathing suddenly went still. I looked at Jamie, the...
NICHOLAS SPARKS
You don't have to learn much out of books, it's like if you want to learn about cows, you go milk on...
HARPER LEE
You can't really get to know a person until you get in their shoes and walk around in them.
HARPER LEE
The fastest way for a politician to become an elder statesman is to lose an election.
EARL WILSON
If they (businesses) make a donation for two years, 90 percent of their tax liability is forgiven by...
MARK LOVE
we are well on our way to our goal of 50 percent online - and actually think that after 50 percent i...
MICHAEL DELL
It angers me when sustainability gets used as a buzz word. For 90 percent of the world, sustainabili...
CAMERON SINCLAIR
This 90/10 rule holds true in almost anything financial. Take the game of golf, for example. Ten per...
ROBERT KIYOSAKI
Senator John Kyle claiming that over 90 percent of what Planned Parenthood does is abortion.
STEPHEN COLBERT
An income tax form is like a laundry list - either way you lose your shirt.
FRED ALLEN
An income tax form is like a laundry list -- either way you lose your shirt.
FRED ALLEN
The certification process has been continuing for a few months now, and it only takes 90 minutes to ...
JOHN NASH
A good 90 to 85 percent of residents of the county have let it be known that they do not favor count...
JOE COWAN
The only way to grow the economy in a way that benefits the bottom 90 percent is to change the struc...
ROBERT REICH
If you take good care of your customers, and you take good care of employees, there will be an adequ...
DICK JOHNSON
The easiest way to figure out who the customer is in an online space is to figure out who is paying ...
DOUGLAS RUSHKOFF
The best stimulant you can have for a market is an 'up' market, and it feeds on itself. The market i...
AL GOLDMAN
Integrity is not a 90 percent thing, not a 95 percent thing; either you have it or you don't.
PETER SCOTESE
Integrity is not a 90 percent thing, not a 95 percent thing; either you have it or you don't.
PETER SCOTESE

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Yes, guns are to men what jewelry is to women!
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Our greatest privilege and responsibility as leaders of the House Committee on Veterans' Affairs...
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Work is life. Work is opportunity.
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Don't wait for your ship to come in. Swim out to it.
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You probably choose x-country because you were too small to play football.
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I used to get 15-20 bunt hits a season. Now, I'm down to five or six. Infielders still play me i...
STEVE FINLEY
I sold my most valuable possession, but I knew that because I worked at Hewlett Packard, I could buy...
STEVE WOZNIAK
All of my buddies and I wanted to be Cal Ripken.
STEVE CLEVENGER
Relax. They're not going to kill us. They're going to TRY and kill us. And that is a very different ...
STEVE VOAKE
I'd have to say I'm most proud of my mentoring camp that I do in Dallas every year for one h...
STEVE HARVEY
I've been offered 'Celebrity Fit Club', where you have to take off your shirt and get on...
STEVE SCHIRRIPA
You have a song, and people know it. It's like a calling card for you.
STEVE FORBERT
And those of us who have business opportunities and the capital to do it are going to sit in fear of...
STEVE WYNN
Face-to-face customer feedback refines or validates every component of the startup's business mo...
STEVE BLANK
I support Democrats and Republicans. And I'm telling you that the business community in this com...
STEVE WYNN
It's very difficult to explain to a normal working citizen the implications of what $18 trillion...
STEVE WYNN
I actually had a movie green lit at Disney the same week 'Burlesque' was green lit - a movie...
STEVE ANTIN
Everyone likes a burger now and then, and that's absolutely fine.
STEVE EASTERBROOK
People are afraid because I'm candid. They're always worried I'm going to get into troub...
STEVE MADDEN
The phenomenon of home schooling is a wonderful example of the American can-do attitude. Growing num...
STEVE FORBES
That godfather of the modern action blockbuster, 'The Godfather,' is entirely character driv...
STEVE ERICKSON
No more turning a blind eye to Chinese spies in our nuclear labs. No more keeping silent about Chine...
STEVE FORBES
Lorne finally said, Do the Blues Brothers thing. The response was amazing. People went nuts.
STEVE CROPPER
I think there are people out there writing original bluegrass songs, but it's hard to get them o...
STEVE MARTIN
I feel good about being able to take bluegrass on to television like 'Letterman' and 'Th...
STEVE MARTIN
As much as I'd like to think and as much as people mistakenly think my audience is blue collar p...
STEVE EARLE
Well, excuuuuuse me!!!!.
STEVE MARTIN
When you do an animated movie - at least the ones that I've been a part of - you never see any o...
STEVE CARELL
We had gone out on the road in 94 and 95 for a three month American tour, and we realised, as did ou...
STEVE BROWN
A James Bond movie is a stuntman's dream. I was in a helicopter firing a machine gun at Piers Br...
STEVE TRUGLIA
A James Bond movie is a stuntman's dream.
STEVE TRUGLIA
Western civilization is the most successful civilization the world has ever seen. And some of the re...
STEVE KING
Play difficult and interesting things. If you play boring things, you risk losing your appetite. Sax...
STEVE LACY
The good thing about flying solo is it's never boring.
STEVE FOSSETT
I'm not bragging but my movies have grossed well over a billion dollars.
STEVE GUTTENBERG
I'm not bragging, but just going Sunday to Sunday, it will be a real rare game when I don't ...
STEVE LARGENT
We don't get a chance to do that many things, and every one should be really excellent. Because this...
STEVE JOBS
I am a self-made brat.
STEVE WYNN
We have the insight and the tools to identify and bring to fruition the dormant talent that our arti...
STEVE VAI
I don't have time, energy, or interest in hating the haters; I'm too busy loving the lovers.
STEVE MARABOLI
In the case of music, Apple got out early. They were the first to really recognize that you couldn&#...
STEVE BALLMER
I guess I just always imagined that I was going to die, like, somehow on top. I was going to, like, ...
STEVE-O
There's so much mudslinging going on, and people get so turned off by that. It seems like neithe...
STEVE CHABOT
The principle is competing against yourself. It's about self improvement, about being better than yo...
STEVE YOUNG