Children come in, kids sign in, get blood drawn and go on to treatment area. That finger stick room dictates what happens that day.

I try not to get concerned with that. I try to keep in here and now, keep the child in here and now and be there for the family, musically and emotionally.

You can just imagine dad feeling overwhelmingly anxious -- they both got into this kind of lull and that is the hope, what you wanna do. That's, you know, the baby to feel that the father is calm, the mother is calm, there is safety there, there is security there.

To put the shaker in his hand and then to get him to shake on his own, I think it was empowering for him and also empowering for parent.

It seeks to dispel some of the frustrating, suffering that goes on here.

The implant makes a big difference in treatment because it allows us to give a very small, targeted dose of the medication directly where it needs to go, which is inside the eye. We no longer have to give a person large doses of medicine, which basically treat the entire body, in order to reach the eye.