Civil lawsuits do two important things: they compensate people who are injured by the bad acts of others, and they penalize people and companies for bad behavior.

We feel safer when we can label someone and figure them out, but it’s hardly foolproof. ‘Good people’ are capable of bad behavior. ‘Bad people’ are capable of good behavior.

Lawsuits prod companies to make their products safer.

Bad things happen sometimes.

I don't think people who are bad people think they're bad people.

Most bad behavior comes from insecurity.