Companies cannot really see beyond their current customer base. They explicitly or implicitly do things to protect their current customers. And the last person to want real change is your customer. This is why most new ideas come from small companies that have nothing to lose.

Key is the question of where do new ideas come from. Historically, four places: government labs, big corporations, startup companies, and research universities.

I can't understand why people are frightened of new ideas. I'm frightened of the old ones.

I'm not good at selling laptops. I'm good at selling ideas.

Novel ideas are unsettling, innovative concepts about important matters in human affairs is disruptive of the internal harmony that people prefer. There is a tendency even for the most logical and classically educated people steeped in rational scholastic traditions to assume that if any new hypothesis were correct, a scholar would already written it in a book.

The new radical ideas will soon be the old radical ideas.