Consumers this year just never got enamored with what they saw.

Consumers might think (restocking fees) are unfair. As long as they feel it's unfair, they'll be less likely to go back to that store.

Consumers look around and see (the Home store's) $1,299 sofa and see others for $699 or $799 at other stores and it's a reality check. I find after the hoopla is over, they become retail museums.

I would say that the first quarter of next year probably has already been doomed by this episode,

China has given American consumers the best values they have seen in their lifetime.

[They] say that they're going to give their child a mutual fund contribution or some kind of gift through a stock investment.