Consumers will buy less online when faced with fewer free shipping offers and percentage-off deals,

If you net out the impact [of the end of long-term ad deals], 2003 will be, on an operating basis, an up year, ... We don't want to make light of disappointing numbers. But as to the question of has AOL bottomed out yet as a business, we think the answer is yes.

I think in the short run there will be a lot of deals offered out there. Some prices will be lowered. Service will be better. And a lot of money will be spent on advertising.

Smith said that it is possible that map lines will be redrawn. Deals were made at the map's edges. Some mayors and politicians influenced the boundaries. There was no science involved.

You can't do deals out of Australia. If you put 011 before your phone number, no one will return your phone calls. I know Harvard MBAs who can't figure out the time difference.

Things have started moving and it's clear that we will be seeing some deals in the short term. There are all sorts of rumors going around and this is pushing the shares higher. We're only seeing the beginning of it.