Customers are very happy when the vendors they deal with adopt Eclipse because it reduces training costs.

IBM has been aggressive in terms of financial incentives for companies that are part of their overall ecosystem. They are making the effort to ensure this will be something that attracts partners so they won't go looking elsewhere.

It's not just about getting at everything, but also coordinating it.

Think of it like electricity. When you plug in a cord you are making an assumption about infrastructure.

The Innovation Centers have been working really well for IBM, ... When a vendor approaches them and says they want to partner, IBM asks them, 'Have you ported to Linux?' and, if they haven't, IBM recommends the centers to help them with tools [to migrate to Linux.]

I can tell you that every customer I have talked with in the market is implementing Linux as a key part of their strategy, ... People find that it is scalable, reliable, and the market is growing to support it.