Distributors would have to service the product themselves and retailers would accommodate the product only if we used non-IBM hardware.

We anticipate that some of the costs will be reduced through gifts, in-kind and service. I know the community has obviously been waiting for this.

They are required to continue service at the same level until we complete our selection process for a replacement carrier.

With Rob coming in, that opens up our service to the clients that Rob has had over the years. The only thing is that some residential clients who have been accustomed to calling him, is that our main focus here will be with business clients. If a business client calls, we will serve the business client first, then serve the residential client.

We are hoping the issue can be resolved because we know our residents want the service.

positively outrageous customer service.