Don't let Deepak Chopra manage your change program.

There was nothing scientific about Scientific Management (Taylorism), and neither was it good management.

Leaders need to sacrifice "power-over" to get "power-to".

We have minds that are equipped for certainty, linearity and short-term decisions, that must instead make long-term decisions in a non-linear, probabilistic world.

Although science is not easy in complex human systems, we cannot afford to throw our hands in the air and give up. It may take decades, but it is a game worth playing and winning.

The most damaging cognitive bias is overconfidence (illusory superiority), making leaders use their “gut” when they should be more rational.