Dr. Tan sent me an e-mail about two months ago and I told him no. We don't have a wheelchair division because of the difficulty of the course. We have three miles of gravel and rock and I didn't think it could be done.

While electronic forms of communication continue to grow, there's no question that physical mail is a fundamental component of the way business is conducted. We have the daily presence in our customers' mailrooms, the electronic connectivity to our customers and the physical infrastructure to provide superior distribution services, and that's a powerful combination.

Some people simply want to get e-mail. Fine. I can understand that. You don't have to use all of that. It would have no impact on your e-mail.

Only critical support people will be able to send e-mail with attachments during that period.

It?s like what a Solomon decision might do. The parties just felt so strongly about this issue that it was very difficult for them to give in, and that?s what judges are for.

I'm doing OK, I'm not getting rich. I'm not going to retire but I'm doing OK.