Employees who have 15 or more years of service will be offered the opportunity of resigning and receiving a check representing their accumulated sick leave.

The various bargaining units for employees will have to approve the offer before it can go into effect.

The administration's top priority is good contracts with good working conditions for all our employees.

We will do an in-house service. If they will get their employees together, we'll go in and address those issues that they're losing points on routinely.

You can't tie employees' hands with cumbersome policies and procedures and expect them to provide exceptional service. It's also important to let employees know that it is OK to make a mistake in the process of working to win customer satisfaction.

There is no need to purchase new equipment and service for employees. All they need to do is upgrade the operating system to this Multi-Mode piece.