Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.

No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.

The purpose of business is to create and keep a customer.

Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.

Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.