For email, the old postcard rule applies. Nobody else is supposed to read your postcards, but you'd be a fool if you wrote anything private on one.

Do what nobody else can do for you. Omit to do anything else.

If they had 30 Martin Brodeurs out there, that rule wouldn't be there; nobody would have voted for it, ... There are just too many teams that didn't have these goalies that were ready to make sure the guys that were affecting the games weren't able to do it anymore.

The mistake people keep making is that if they find a wonderful new tool, like email, they have to give up all others. They don't. You have simply added another very useful means to your communications repertoire.

Email is very informal, a memo. But I find that not signing off or not having a salutation bothers me.

If you start the day miserable, nobody else can screw up your day.