For the past 10 to 12 years I've been preparing for this position.

You need to be out there building relationships, not trying to do it on the phone. Get them on campus and have those support services. If a student doesn't feel supported, they are going to leave. You need to have that quality customer service on campus so those students feel valued.

To make sure you have quality instruction and current instruction, you need to have assessment.

If you were discouraged in the past by the labels or were taking medications that were not helpful because they contained the wrong active ingredient, you should feel encouraged now.

Someday many years from now
We'll sit beside the candles glow
Exchanging tales about our past
And laughing as the memories flow
And when that distant day arrives
I know it will be understood
That friendship is the key to live
And we were friends and it was good.

We are on a journey not to be perfect, but to be whole.