From a list management standpoint, there aren't too many e-mail lists out there in the marketplace. A lot of list marketers would like to play a role in it, but the e-mail names to rent are pretty limited.

The volume [of responses] still all comes from direct mail. It's all direct mail because of the prospecting issues.

We're not prepared to draw conclusions on this data and say we're the Nostradamus of e-mail and predict what's going to happen tomorrow.

There are some solutions that bridge a couple of the different areas, such as laptop encryption and e-mail. But as far as persistent encryption across the network - not right now.

The media often give an uncharacteristic perception of some other cultures and religions, and Islam in particular because it's the unusual, extreme, odd stuff that is kind of newsworthy. Sometimes, people of Islam feel that they're getting painted with a brush that represents only a few.

Defensively we stopped their penetration, shut down any inside presence and dominated the glass.