From that time I was hooked. It was something I'll never forget.

I would be ecstatic with 82-80.

I guess I'm probably an eternal optimist. Talk to me in July and August, but right now I'm full of hope.

[People redundancy is another thing companies often forget.] You need people in redundant locations, ... You need to be able to switch to redundant operations as quickly as possible. In disasters detection is typically quick. We know there was an earthquake, an explosion or a bio-attack. You need a plan that says in the event of an incident, the backup system will need to be online in X amount of time. And you need to have drills before you work the plans into your system.

(Ron) called us into his office, I'll never forget it. He said if you all ever do that again I'll fire every one of you. There is nothing worth staying here all night, being away from your family and all that.

That's a long time for young guys, and they are young ? you forget how young they are really until you see them here ? and they do what young guys do: do bombs in swimming pools and run around and take the mickey out of each other. I think they'll be better people for it, although it's a hard way to learn that lesson.