Grading also encourages the maintenance of services as well as providing a strong incentive for constant improvement as it is an obvious inducement for operators to render good service all the time and not just occasionally. A national grading system allows for our accommodation sector to compete in the worldwide accommodation standards system as it provides a means by which our facilities can be ranked and compared with others. A grading system adds legitimacy to a country's standing and is proof of Government's permanent concern over the standards of services offered.

Cde Nhema