Having the world's best idea will do you no good unless you act on it. People who want milk shouldn't sit on a stool in the middle of a field in hopes that a cow will back up to them.

You have to treat people gently because we're all in a process. What might seem like a good idea to somebody at 21 is probably not going to seem like a good idea at 50, but you don't know that until you get there.

There's no good idea that can't be improved on.

The best way to have a good idea is to have a lot of ideas.

It's certainly the best schedule we've had since I've been here and we've had some good schedules.

When you're good at controlling your own emotions, you can disguise your true feelings. When you know what others are feeling, you can tug at their heartstrings and motivate them to act against their own best interests.