He has a sensitivity about him so that he can read people and have empathy for their situation. At the same time, he has a backbone to him that he's not over there holding anyone's hand.

Doing things for yourself (self-preservation) are ok in in small doses and when necessary but over-burdening you life with your own self will weaken your heart, soul connectivity with others

If you look into someone's face long enough, eventually you're going to feel that you're looking at yourself.

Even though he was here just one year he really helped people come along. He has that empathy that great leaders do. He knows how to help his teammates through tough times. ... He was part of our leadership package along with Roberts and of course Mats.

It's been unbelievable. Really, everybody, I believe, has a lot of empathy for the people who have been affected by Hurricane Katrina. It has really been overwhelming. Our telephones ring constantly. Everyday, people are calling in or coming in with new fundraising ideas.

I've always felt that we were at our best in the most dire situations this year.