He was a natural leader who was enormously well-liked and made an enduring impression on those he encountered. The way he treated people and how he ran the company set an exceptionally high standard of personal decency.

CIOs have to be able to lay out a clear path in concert with the business leader - I used to make the business guy responsible for the apps and force them to answer the question of why they feel they need non-standard apps when they know that's how the costs skyrocket.

Thunder is good. Thunder is impressive. But it's the lightning does the work.

It's nice to get that out of the way. You want to make a good impression on your teammates and play well. And this was an important win for us.

I also hang the largest pictures so that they must be first encountered at close quarters, so that the first experience is to be within the picture.

That's the impression I was given — if Ricky isn't there, Sammy is the guy that would be the backup. That's what he's been told. We believe that to be the case.