He wrote these beautiful letters home.

He'd write letters to people he'd feel should be donors.

Apparently, there's a big pile of letters at home for me and my mum said I got a thong in the post,

When I get home, the first thing I do is go to the mailbox. I flip through the letters and ads, and that is my daily mail moment.

It's something that has always been there, within me. My great-grandfather used to decorate his letters home from the First World War with ornate drawings, so maybe I inherited something from him. I stayed on at school and got art A-Level. It was just something I enjoyed doing, though it wasn't high on my list of potential careers. I was sports-orientated and I saw myself possibly being a PE teacher.

No form letters are sent out from this office. No husband was ever Section Three, Paragraph II-a, to his wife.