I am convinced that grandkids are inherently evil people who tell their grandparents to "just go to the library and open up an e-mail account - it's free and so simple.

There was the smell of old books, a smell that has a way of making all libraries seem the same. Some say that smell is asbestos.

Most libraries have a young adult section, but it is jammed in the back of the children's section.

We've installed Cyber Points in libraries, post offices, and other public facilities so that those without computers at home will still have an opportunity to access the Internet. The fundamentals (of our IT strategy) are to start from the homes and schools.

Ten years ago, the average gangster wasn't involved with the Internet. Computers are everywhere now - in schools, libraries. It's not unusual for the hard-core gang member to be out all day and come home and play on the Internet at night.

Librarians have always been among the most thoughtful and helpful people. They are teachers without a classroom. No libraries, no progress.