I don't want to be sacrificing quality just to deliver the material.

Our purpose is to improve the quality of life for our residents.

Having suppliers involved as partners earlier in the engineering process helps reduce lead time and improves quality for our customers. GM also will be able to design more cost-effective vehicles for customers that will provide additional environmental benefits and better fuel economy.

They have a right to expect quality control and consistent, reliable service. If their staffs are getting smaller, then the customer doesn't have as much time to devote to such issues.

Personally, I would rather see him die, but if he's in jail for the rest of his life, not having a life, I can deal with that.

Me and my family were ... not happy about anything. We're happy he's been caught. It's taken a while, but we'll just go from here.