I guess in Jacksonville, residents are responding quite differently than South Florida residents because they have not been through a direct hit.

It's a way of coping with the challenge brought on by remembering we are living in a hurricane zone.

You start to develop a kind of anxiety when flooded with this type of information.

Neff wanted to shift the paradigm. He said no matter who you are under this kind of circumstance that being war it will leave a mark, and that mark is predictable and understandable, and we need to do something about it.

His influence and his work and his testimonial about the real world, especially war veterans, was instrumental in making sure (post-traumatic stress disorder) became an actual diagnosis in 1980.

This is a whole different ballgame, with so many people being displaced, ... We have to push the envelope of the rules that were appropriate in the past. If we wait, people will be stuck in these cavernous shelters.