I happen to be extremely left-brained; my instinct is to draw a chart rather than a picture.

I happen to be extremely left-brained; my instinct is to draw a chart rather than a picture. I'm trying to get my right-brain muscles into shape. I actually think this shift toward right-brain abilities has the potential to make us both better off and better in a deeper sense.

When the facts are on your side, there is huge power in pitching with questions. Because questions are active rather than passive. They necessitate a response.

You can't buy chemistry. You can't draw it up or chart it.

If you look at the very best presidents, the most effective presidents, they were always decent salespeople. Ronald Reagan was an extremely effective salesman, very tuned to the people he was selling to, very clear in what he was selling, very resilient and buoyant.

All of us can expect to live longer than any organization that we would work for. That continues apace. Human longevity is increasing; corporate longevity is decreasing.