I know what it means to do a job... I worked in a factory. I respect people in the service industry. What irritates me more is when people aren't respectful. There's a lot of nonsense behavior, especially in a place like Hollywood. The money, the power, they create little monsters.

I like celluloid, I like film, I like the way that when a movie is projected it sort of breathes a little in the gate. That's the magic of it to me.

I don't think Hollywood knows what to do with me. I would imagine that when it comes to romantic comedies, my name would be pretty low down on the list.

What other people think of me is none of my business.

People who know me, they know I have a sense of humor, I'm a bit of a joker, a bit of a clown really, and I would love someone to exploit that side of me and send me a romantic comedy.

Service is now an agenda item. There's a lot of money invested in it. The problem is, companies lack the processes and systems that enable them to manage their service operations and to have visibility and control over whether they make a service call or not. That is a void we are filling.