I like to tell people that all of our products and business will go through three phases. There's vision, patience, and execution.

The lifeblood of our business is that R&D spend. There's nothing that flows through a pipe or down a wire or anything else. We have to continuously create new innovation that lets people do something they didn't think they could do the day before.

I think Office 12 will be the most exciting Office release we've had since Office 4,

heard loud and clear, 'You will change some things.'

Eventually the Internet will be accessed by PC, television, and wireless devices.

One capability every business is expected to have is the capability to make money. It requires a certain kind of discipline, a certain kind of mindset.